Baúkasten
Baúkasten
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    • Home
    • About Us
      • The Team
      • Our History
      • Our Philosophy
      • Health & Safety
      • The Name
    • Services
      • Modular Installation
      • Dry-Lining
      • Joinery
      • Maintenance
      • Refurbishment
      • Lift & Shift
      • Management Services
      • Something Bespoke
    • News
    • Case Studies
  • Home
  • About Us
    • The Team
    • Our History
    • Our Philosophy
    • Health & Safety
    • The Name
  • Services
    • Modular Installation
    • Dry-Lining
    • Joinery
    • Maintenance
    • Refurbishment
    • Lift & Shift
    • Management Services
    • Something Bespoke
  • News
  • Case Studies

Privacy & Cookie Policy

Privacy Policy

Baukasten Limited (“Baukasten”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, subscribe to receive communications, request a quotation or use our services.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.


1. Who We Are


Baukasten Limited
Burnett House
82-83 Castle Street
Hull
United Kingdom
HU1 1SH


Email: info@baukasten.co.uk
Website: www.baukasten.co.uk


For the purposes of UK data protection law, Baukasten Limited is the data controller for the personal information described in this Privacy Policy.


2. Information We Collect


The personal information we collect depends on how you interact with Baukasten and our website.

We may collect:


  • Your name
  • Company or organisation name
  • Job title
  • Email address
  • Telephone number
  • Business, site or project address
  • Information you provide through our contact enquiry form
  • Information provided when requesting a quotation
  • Details relating to projects, contracts or services you ask us to provide
  • Correspondence between you and Baukasten
  • Subscription preferences
  • Technical information about your visit to our website, including your IP address, browser type, device information and website usage
  • Cookie and analytics information, where applicable


We aim to collect only the information reasonably necessary to respond to enquiries, provide our services and operate our business.


3. Contact Enquiry Form


Our website provides a contact enquiry form that allows you to contact Baukasten about our services.

When you submit an enquiry, we may collect information including your name, email address, telephone number, company details and any information you choose to include within your message.

We use this information to:


  • Respond to your enquiry
  • Provide information about our services
  • Prepare quotations where requested
  • Discuss potential projects
  • Follow up on your enquiry
  • Take steps towards entering into a contract with you


The lawful basis for this processing will generally be taking steps at your request before entering into a contract and/or our legitimate interests in responding to business enquiries and providing our services.

Submitting an enquiry does not automatically subscribe you to marketing communications.


4. Email Subscriptions


Our website allows visitors to subscribe to receive news, updates and other communications from Baukasten.

When you subscribe, we may collect your name, email address and subscription preferences.

Where required, we rely on your consent to send these communications.

You may withdraw your consent and unsubscribe at any time by:


  • Using the unsubscribe link contained within our marketing emails; or
  • Contacting us at info@baukasten.co.uk


Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew it.


We may retain limited information about an unsubscribe request where necessary to ensure that we respect your preference and do not send further marketing communications that you have opted out of receiving.


5. How We Collect Personal Information


We may collect personal information when you:


  • Visit our website
  • Complete our contact enquiry form
  • Subscribe to receive communications
  • Contact us by email or telephone
  • Request a quotation
  • Become a customer, supplier or subcontractor
  • Enter into a contract with us
  • Communicate with us regarding a project or service


We may also receive information from third parties where appropriate, including customers, contractors, suppliers, professional advisers and publicly available business sources.


6. How We Use Your Information


We may use your personal information to:


  • Respond to enquiries
  • Prepare and provide quotations
  • Communicate with existing and prospective customers
  • Provide and manage our services
  • Plan and manage construction, installation and fit-out projects
  • Manage customer, supplier and subcontractor relationships
  • Administer contracts
  • Process invoices and payments
  • Maintain appropriate business and financial records
  • Meet contractual obligations
  • Comply with legal and regulatory requirements
  • Protect our business and legal interests
  • Operate, maintain and improve our website
  • Understand how visitors use our website
  • Send communications to subscribers who have chosen to receive them


We will not use your personal information for purposes that are incompatible with the purposes for which it was originally collected unless permitted or required by law.


7. Our Lawful Bases for Processing


Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:


Contract – where processing is necessary to enter into or perform a contract with you, including taking steps at your request before entering into a contract.


Legitimate interests – where processing is reasonably necessary for the operation and development of our business, responding to business enquiries, maintaining customer relationships or protecting our business interests, provided those interests are not overridden by your rights and interests.


Legal obligation – where processing is necessary for us to comply with a legal or regulatory requirement.


Consent – where you have specifically agreed to us using your information for a particular purpose, including certain email subscription and marketing activities.

Where we rely on consent, you may withdraw your consent at any time.


8. Sharing Your Information


We do not sell or rent your personal information.

Where reasonably necessary, we may share personal information with trusted third parties, including:


  • Suppliers and subcontractors
  • Professional advisers, including accountants, solicitors and insurers
  • IT and website service providers
  • Website hosting providers
  • Email and marketing platform providers
  • Customer relationship management and business software providers
  • Payment and financial service providers
  • Customers, principal contractors or project partners where necessary for the delivery of a project
  • Government bodies, regulators, courts or law enforcement agencies where legally required


Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.


9. International Transfers


ome third-party service providers used to operate our website, email services or business systems may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer complies with UK data protection law and that suitable safeguards are in place where required.


10. How Long We Keep Your Information


We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.


The appropriate retention period depends on the nature of the information, our relationship with you, contractual requirements, applicable legal and regulatory requirements and whether information may be required to establish, exercise or defend legal claims.


Information relating to subscriptions may be retained for as long as you remain subscribed.

Where you unsubscribe, we may retain sufficient information to record and respect your opt-out preference.


When personal information is no longer required, we will securely delete, anonymise or dispose of it where appropriate.


11. Cookies and Website Analytics


Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors interact with the website and improve its performance.


Some cookies are essential for the operation of the website. Other cookies, including certain analytics or marketing cookies, will only be used where permitted by applicable law and, where required, after obtaining your consent.


Where consent is required, you should be able to accept or reject non-essential cookies through the cookie consent controls provided on our website.


Further information about the cookies and similar technologies used by our website should be provided through our Cookie Policy or cookie settings.


12. How We Protect Your Information


We take appropriate technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

Access to personal information is restricted to employees, contractors and service providers who have a legitimate business need to access it.


While we take reasonable precautions to protect personal information, no internet-based service or method of electronic storage can be guaranteed to be completely secure.


13. Your Data Protection Rights


Depending on the circumstances, UK data protection law gives you rights regarding your personal information.


These may include the right to:


  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete personal information
  • Request deletion of your personal information in certain circumstances
  • Request restriction of processing in certain circumstances
  • Object to certain types of processing
  • Request transfer of your personal information in certain circumstances
  • Withdraw consent where processing is based on consent


These rights are subject to certain legal conditions and exemptions.


If you wish to exercise any of these rights, please contact:


mail: info@baukasten.co.uk


We may need to verify your identity before responding to a request.


14. Marketing Communications


We will only send electronic marketing communications where we have an appropriate lawful basis and where applicable electronic marketing rules permit us to do so.


If you have subscribed to receive communications from Baukasten, you can unsubscribe at any time using the unsubscribe link provided in our emails or by contacting info@baukasten.co.uk.


Unsubscribing from marketing communications will not prevent us from contacting you about an existing contract, project, enquiry, account or other non-marketing matter where necessary.


15. Third-Party Websites


Our website may contain links to websites operated by third parties.

Baukasten Limited is not responsible for the privacy practices, security or content of third-party websites.


We recommend reviewing the privacy policy of any external website before providing personal information.


16. Complaints


If you have concerns about how Baukasten Limited collects or uses your personal information, please contact us in the first instance so that we have an opportunity to address your concerns.


You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.


17. Changes to This Privacy Policy


We may update this Privacy Policy periodically to reflect changes to our website, services, business practices or legal requirements.


Any updated version will be published on our website. We recommend reviewing this page periodically.


The date shown at the top of this Privacy Policy indicates when it was last updated.


18. Contact Us


If you have any questions about this Privacy Policy, how Baukasten Limited handles personal information or wish to exercise your data protection rights, please contact:


Baukasten Limited
Burnett House
82-83 Castle Street
Hull
United Kingdom
HU1 1SH


Email: info@baukasten.co.uk
Website: www.baukasten.co.uk

Cookie Policy

This Cookie Policy explains how Baukasten Limited (“Baukasten”, “we”, “us” or “our”) uses cookies and similar technologies when you visit our website at www.baukasten.co.uk.

This policy should be read alongside our Privacy Policy.


1. Who We Are


Baukasten Limited
Burnett House
82-83 Castle Street
Hull
United Kingdom
HU1 1SH


Email: info@baukasten.co.uk
Website: www.baukasten.co.uk


2. What Are Cookies?


Cookies are small files or pieces of information that may be stored on your computer, smartphone, tablet or other device when you visit a website.


Cookies can enable websites to function correctly, remember preferences and provide information about how visitors interact with a website.


Similar technologies, including pixels, tags, scripts and local storage, may perform comparable functions. References to “cookies” in this policy should therefore be understood to include similar technologies where appropriate.


3. How We Use Cookies


Our website may use cookies for purposes including:


  • Ensuring that the website operates correctly
  • Maintaining website security
  • Remembering visitor preferences
  • Supporting website forms and functionality
  • Providing our subscription facility
  • Understanding how visitors use our website
  • Measuring website performance
  • Improving the website and our services
  • Supporting third-party services embedded within the website


Some cookies are necessary for the website to function. Others are optional and, where required by law, will only be used after you have given your consent.


4. Types of Cookies We May Use


Strictly Necessary Cookies


These cookies are required for the basic operation, security or functionality of our website.

They may be used for purposes such as:

  • Maintaining website security
  • Providing essential website functionality
  • Remembering privacy or cookie preferences
  • Processing website forms
  • Ensuring pages display and function correctly

Because these cookies are necessary to provide the website or a service requested by you, they may not require your consent.


Functional Cookies


Functional cookies help provide enhanced functionality or remember choices you make when using the website.

For example, they may assist with:


  • Website preferences
  • Form functionality
  • Subscription features
  • Embedded website services


Where legally required, these cookies will only be activated after you have given your consent.


Analytics and Performance Cookies


We may use analytics technologies to help us understand how visitors use our website.

These technologies may collect information such as:

  • Pages visited
  • Time spent on particular pages
  • How visitors arrived at our website
  • General website navigation patterns
  • Device and browser information
  • Approximate geographical information
  • Technical information such as IP addresses


This information helps us understand website performance and identify areas that could be improved.


If analytics cookies are used and consent is legally required, they will not be activated until you have made an appropriate choice through our cookie controls.


Marketing and Advertising Cookies


If we use advertising, social media or marketing technologies on our website, cookies may be used to measure advertising performance or understand the effectiveness of marketing campaigns.

We will seek consent before using marketing or advertising cookies where required by law.


5. GoDaddy


Our website is hosted and/or operated using services provided by GoDaddy.

As part of providing website hosting, security, website functionality and related services, GoDaddy may use cookies or similar technologies.

The precise cookies used may depend upon:


  • The GoDaddy services and features enabled on our website
  • Website security settings
  • Website functionality
  • Any analytics services we activate
  • Third-party integrations or embedded services


GoDaddy may process certain technical information in connection with its provision of website services.


Visitors should also refer to GoDaddy's own privacy and cookie information where relevant for further details regarding its processing activities.


6. Contact Enquiry Form


Our website includes a contact enquiry form.

Cookies or similar technologies may be used where necessary to:


  • Enable the form to function
  • Protect against spam or misuse
  • Maintain website security
  • Process an enquiry successfully


Information submitted through the contact form is handled in accordance with our Privacy Policy.


Submitting an enquiry through the contact form does not automatically subscribe you to marketing communications.


7. Email Subscription


Our website includes a facility allowing visitors to subscribe to receive news, updates or other communications from Baukasten.


Cookies or similar technologies may be used where necessary to support the subscription process, remember preferences or provide associated functionality.


Information you provide when subscribing will be processed in accordance with our Privacy Policy.


You may unsubscribe from marketing communications at any time by using the unsubscribe option contained within our emails or by contacting:


info@baukasten.co.uk


8. Google Analytics and Other Analytics Services


Our website may use Google Analytics or another analytics service if such a service is activated by Baukasten.


Analytics services can help us understand how visitors find, navigate and interact with our website.


Where an analytics service uses cookies or similar technologies that require consent, those technologies will only be activated after the appropriate consent has been obtained.

If Google Analytics or another analytics service is not enabled on our website, this section will not apply.


9. Third-Party Cookies and Services


Some website features may be provided by third parties.

Depending on the functionality used on our website, these could include:


  • Website hosting services
  • Analytics providers
  • Embedded maps
  • Video services
  • Social media services
  • Spam prevention or security services
  • Email subscription services
  • Website form providers

These third parties may place or access cookies on your device in accordance with their own privacy and cookie policies.


Where legally required, non-essential third-party cookies will only be used after you have provided consent.


10. Cookie Consent and Your Choices


When you visit our website, you may be presented with cookie controls allowing you to manage your preferences.


Where consent is required, you should be able to choose whether to allow non-essential cookies.


You may be able to:


  • Accept optional cookies
  • Reject optional cookies
  • Manage different categories of cookies
  • Change your preferences later


Strictly necessary cookies may continue to operate because they are required for the website to function or provide a service requested by you.


11. Changing or Withdrawing Consent


Where we rely on your consent to use cookies, you may withdraw or change that consent at any time through the cookie settings available on our website, where provided.


You may also control or delete cookies using your web browser settings.


Please be aware that disabling certain cookies may affect the functionality or performance of some parts of our website.


12. How Long Cookies Remain on Your Device


Cookies may be either:


Session cookies – these generally remain active only while your browser is open and are deleted after you close it.


Persistent cookies – these remain on your device for a specified period or until you delete them.


The duration of individual cookies depends on their purpose and the service that provides them.


13. Changes to This Cookie Policy


We may update this Cookie Policy when:


  • Our website changes
  • We introduce new website functionality
  • Different cookies or technologies are introduced
  • Our service providers change
  • Applicable legal or regulatory requirements change


The latest version will be made available on our website.


14. Contact Us


If you have any questions about our use of cookies or this Cookie Policy, please contact:


Baukasten Limited
Burnett House
82-83 Castle Street
Hull
United Kingdom
HU1 1SH


Email: info@baukasten.co.uk
Website: www.baukasten.co.uk

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